Hotel Management Training

A functional approach to Hospitality Industry studies, emphasizing the day to day operations that are the basis of successful Hotel Management careers. With our Hawaii based Hotel Management courses the basic front office procedures are analyzed from reservation and guest check-in to departure.

Graduates from our school are prepared for positions as entry level Front Desk Clerks, Night Auditors, Cashiers, Reservation and Front Desk Managers.

A diploma will be issued to students successfully completing the Hotel Management course (42 Quarter Credit Hours - 480 Clock Hours).

Average class size - 10 students. Normal time for completion: DAY/EVENING - 30 weeks.

What You Learn with Hotel Management Training Courses in Hawaii

The Hotel Industry:

From the historical beginnings of the Industry to today's current conditions, students learn to understand the overall operational structure of Hotels. (40 hours)

Reservations:

In-depth coverage of the process for both individual and group reservations. Students learn the specific procedures for making reservations, in both a manual and automated environment. Students will also cover reservation forecasting and overbooking. (80 hours)

Front Desk Operations:

Basic front office procedures are analyzed from reservation to guest check-in, from room assignment and accommodation to departure of the guest. Cashiering, posting of charges and credits, reconciliation and the Nite Audit are covered in detail. (80 hours)

Guest Services:

The management of Uniformed Guest Services is introduced with a focus on quality management. From the Concierge functions through housekeeping, students cover the importance and interrelationships of the various guest services departments. (40 hours)

Computerized Hotel Systems:

In-depth training in the use of computerized hotel systems. From initial reservation and guest arrival, through posting of charges and the nite audit, students learn the complete hotel operation in an automated environment. (240 hours)

Hawaii Hotel Management Training Facilities

The Travel Institute of the Pacific occupies the 11th floor of the Interstate Building in Honolulu Hawaii. We are centrally located on the main bus routes between downtown Honolulu and Waikiki. Classrooms are fully carpeted and air conditioned, with panoramic views of the city and ocean. In order to insure individualized instruction and personalized attention, all classrooms are designed for limited enrollment. In addition, the Institute maintains an extensive reference and periodical library, a computer center with live on-line American Airline SABRE CRTs, United Airline APOLLO, IBM PCs, and Computerized Hotel Front Desk Systems. From a staff of industry professionals to industry standard computerized course materials, the Institute is committed to maximizing each and every student's learning potential.